Marko, a young and ambitious man, is a future employee of Assist who has applied for the position of Customer Care Consultant. After finishing hotel and tourism school in Zagreb, he worked seasonal jobs in tourism, within and outside of Croatia. He is flexible and open-minded and, at the same time, wants stability in his life, especially as he and his fiancée are expecting a baby. With two years of customer support experience, Marko found the perfect fit in Assist's offer of a permanent full-time position. He enjoys working in tourism and interacting with people. His experience working as a hotel receptionist helped him deal better with various situations. Although he may be a newcomer, Marko, like all our new employees, will undergo the onboarding process and benefit from mentorship provided by more experienced colleagues.

Marko says Assist is exactly what he was seeking in an ideal job. He found a good atmosphere and support in the company. Moreover, competitive compensation, along with financial perks like Christmas and Easter bonuses, holiday pay, and a loyalty bonus, played a significant role in his decision-making process. He appreciates that Assist is an international company with growth opportunities and a strong emphasis on teamwork. With the support of the HR team and clear and open communication, Marko has found a company that aligns perfectly with his values. Because of these key differences, we always emphasize the importance of honest and two-way communication, no matter which generation someone belongs to.

Ana has always been passionate about work, and when she came across the job posting for a Team Leader position in Assist, she knew she wanted to be part of our team. As a graduate in Communications, she was primarily attracted to our mission of providing excellent customer support and creating an inspiring work atmosphere. Although she knew the job would be challenging, she was ready tto take on the responsibility and guide her team toward crushing the set goals. Ana wasted no time in realizing that Assist had the flexibility she had been seeking. She no longer had to work in shifts, allowing her to better balance work and personal life. On top of that, the positive work atmosphere and the company's engagement in organizing various activities for employees further strengthened her decision.

What inspired her was the opportunity to implement changes in Assist, actively participate in the company's development, and create and organize different projects. Additional training, leadership and developing necessary communication skills, along with the opportunity to exchange to one of our branches worldwide, Ana recognized as excellent business advantages. Through her story, Ana reminds us that achieving our dreams and co-creating a work environment that fosters growth and success for everyone involved is possible. We know that each of us has our own values, so we strive to create an environment that supports different goals and ambitions. Whether you are an experienced team leader or new to customer support, we provide opportunities for personal and professional development, support in achieving goals, and a work atmosphere that values and rewards various skills.