Privacy Policy

Privacy Policy of the website www.assistdigital.com
This page provides an outline of the way personal data of Assist Digital website visitors is managed. This notice is provided according to the terms of art. 13 of General Data Protection Regulation (Regulation EU n. 196/2016, hereafter referred to as GDPR). This notice is addressed to all who interact via the web services provided by Assist Digital, accessed by electronic telecommunications means through the address: www.assistdigital.com. This notice only applies to the Assist Digital website. It does not apply to any non-Assist sites accessed via links.

Data controller
When identified or identifiable users access this site, personal data of the said users may be processed. The data controller is Assist Digital S.p.A., Via Angelo Inganni 93, 20147 Milano.

Data is processed exclusively by Assist Digital staff entrusted with this task. Personal data provided by users are used for the sole purposes of providing requested services and performing the tasks requested. This information is transferred to third parties only when necessary in furtherance of these interests.

Types of processed data and purposes

Navigation data
IT systems and software procedures adopted for the functioning of this website, as a part of their normal functioning, collect various items of personal data. The said personal data is transferred as a part of the normal course of events when using the Internet (based on TCP/IP protocol).

This information is not collected in order to be linked to the specific persons it refers to. However, its nature is such that, through processing and collecting of data held by third parties, it may be possible to identify navigating users.

This class of information includes IP addresses or the domain names of the computers of users visiting the website, the addresses of requested resources (in URI, Uniform Resource Identifier format), the time of the request, the method used to forward the request to the web server, the size of the file obtained as response, the numerical code indicating the status of the response provided by the web server (successful, error, etc.) and other parameters relative to operating system and to user’s IT environment. This data is only to be used for anonymous statistical information relative to use of the Assist Digital S.p.A. website and for control of correct functioning of the said website.

Please note that the said data may be used for investigations directed at identifying any persons responsible for actions classed as computer crime, which are detrimental to the website of Assist Digital S.p.A. or linked websites. If no such investigations are conducted, the data relative to web contacts is destroyed in a few days.

Data provided voluntarily by user
When e-mail messages are voluntarily sent to the addresses indicated in the address section of Assist Digital website, this implies the acquisition of certain items of the requesting party’s personal data, including the requesting party’s e-mail address (necessary for response to requests).

Cookies
The Assist Digital website uses “cookie” technology. For information regarding the Cookies used by the Assist Digital website, how they are used and how to manage them, consult the “Cookie Policy” section of this document.

Optional data provision
Apart from the above-described navigation data, users are free to provide personal information in the electronic request forms in website sections for specific requested services. Please also note that it may not be possible to process requests if this data is not provided.

Processing procedures and security measures
Personal data is processed by means of automated and non-automated equipment. It is processed only for no longer than is required to fulfil tasks for which the said data was collected. Conformity with specific security measures is ensured in order to prevent data losses, illicit or incorrect use, and unauthorized access.

Rights of concerned individuals
To Data Subjects are granted the rights included in articles 15 to 22 of GDPR. The individuals referred to by personal data collected in the aforementioned sections have the right, at any time, to be informed of the existence of any such data and to be informed of content and origin of the said data. They have the right to check it for accuracy or to request additions or updating. They also have the right to correct such data. The individuals concerned have the right to request that the said data be deleted or rendered anonymous or, when their motives are legitimate, to oppose processing of the said data. Requests of this nature are to be addressed to e-mail address info@assitdigital.com or sent to Assist Digital S.p.A. – Via Inganni n.93, 20147, Milano (IT).

Data Protection Officer
Assist Digital S.p.a. has also appointed a Data Protection Officer, that can be contacted for any request relating to data protection at the following e-mail address: dpo.assist@assistdigital.com.

Minors
Assist does not knowingly use its website to request data from minors or persons of less than 18 years of age.