A machine translation platform, language detector and orchestrator
Dragoman delivers real-time, custom translations, empowered by an advanced AI model. It ensures top-notch quality, considering essential factors such as tone of voice, brand communication style, and domain-specific vocabulary.
Best in class translations
Dragoman exploits multiple best-in-class translation providers. The best-in-class is chosen per language pair.
Dragoman is a fully personalized translation service, based on brand-specific requirements: tone of voice, communication style, and an industry domain dictionary (the context).
Efficiency and productivity
Dragoman manages multiple translation sessions per single user, enabling work on communications and tasks in parallel.
Dragoman is available as a ready-to-use web application; or as a translation engine only that integrates with your platforms in order to optimise agent user experience.
Dragoman protects your customer data, thanks to internal policies and compliant vendor selection.
- High-quality translations resulting in above-average CSAT scores.
- Hiring rampes smoothed allowing the agent to manage multi-lingual agent capabilities reducing seasonal fluctuations in staffing requirements.
Are you ready to scale up your business?
Let's keep in touch.