• Will Artificial Intelligence boost productivity?

    Insights from Carlo Cottarelli and Industry Leaders at Assist Digital's event in Milan, May 15, 2024.

  • How GenAI chatbots’ integration reshapes Customer Service operating model

    Traditional AI canned responses are not enough anymore: the combination with GenAI chatbots is key in redefining the entire operating model of customer support, for a truly...

  • What is the role of customer service for business growth?

    Customer service plays a crucial role in shaping the marketing, sales, and support strategies of businesses.

  • Cutting-edge technologies to unlock your Customer Management excellence

    Explore the transformative pillars of Customer Management (CM) technologies that are reshaping how enterprises connect with their customers.

  • Facing challenges and seizing opportunities of Generative AI in Customer Services

    GenAI is a crucial corporate asset that, to fully leverage its potential, necessitates awareness and expertise.

  • People's Voice 2023

    Explore the insights in our People's Voice 2023 report, uncovering digital trends, behaviours, and user needs derived from both our qualitative and quantitative research. Take a...

  • Celebrating 20 years of Innovation

    A toast to the journey we've travelled together and to all that lies ahead: here's to new adventures and an even more exciting future.

  • The world's first automotive Metaverse Store: a human-driven digital customer experience

    Stellantis Metaverse-Store is the world’s first shop in the automotive sector that combines augmented reality with sales, offering a unique and user-friendly experience for...

  • The new Digital Hub of Snam to enable collaboration through digital touchpoints.

    A new collaborative model between Business, IT, and development to enhance the management, efficiency, and results of the entire digital ecosystem.

  • Davide Brandini is our new Head of Telco & Media Market Europe

    We bring the Next Generation of Customer Experience services to the European market

  • Attoma/Assist Digital strengthens its strategy and turns to the industrial sector with the arrival of Andréa Donadel as Managing Director

  • People's Voice 2022

    Discover how a brand can improve the relationship with its customers, starting from what people's real needs are. Have a look at the digital trends we identified over the last...