Languagenius

The multitasking AI solution to supercharge your customer service.

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Start enhancing your customer agents' potential

Discover the configurable tasks you can set up on our GenAI platform.

  • Machine Translation (1)

    Machine translation

    Break language barriers effortlessly ensuring clear and accurate communication and taking into account the brand personality.

  • Content Summarization (1)

    Content Summarization

    Improve response efficiency by summarizing customer inquiries, in a manner that suits your needs.

  • Content Categorization (1)

    Content Categorization

    Automatically categorize and prioritize customer queries, enabling quicker and more organized responses.

  • Automated Response Generation (1)

    Automated Response Generation

    Generate instant, contextually accurate responses, reducing manual workload and enhancing response consistency.

  • Automated Proofreading (1)

    Automated Proofreading

    Ensure error-free communications and empower agents by enhancing their skills through practical error identification and correction.

  • Automated Case Commenting (1)

    Automated Case Commenting

    Automatically generate detailed case comments, freeing agents for higher-value tasks, boosting productivity, and enhancing service quality with consistent, accurate documentation.

Watch Languagenius in action

When AI meets Customer Service excellence that's the results:

  • COST REDUCTION

    Languagenius allows agents to handle more cases simultaneously or more efficiently by automating routine inquiries and simplifying information retrieval. This boosts productivity by reducing response times and increasing daily case closures.

  • CUSTOMER SATISFACTION SCORE

    By ensuring that responses are free from grammatical errors, well-structured, and accurately detailed, Languagenius enhances the consistency and accuracy of customer interactions, thereby elevating the overall service quality.

Seamless integration anywhere, ensuring a smooth workflow

Available on major platforms, browser plugins, with flexible APIs for custom integrations.

  • Salesforce.Com Logo
  • Zendesk Logo Vector (1)
  • Microsoft Dynamics 365 Logo
  • Chrome Edge

Customization and flexibility at their best

  • Customizable Tasks

    Custom-fit for your business to ensure peak performance, covering a wide range of tasks to boost agent productivity.

  • GenAI Model Agnostic

    Elevate your options with the integration of various language models, ensuring compatibility with budget-friendly Large Language Models while maximizing performance and cost benefits.

  • Knowledge Base information Retrieval

    Harness the power of our retrieval-augmented generation approach to perform various tasks using a proprietary knowledge base.

  • Data security and compliance

    Ensure data sovereignty, compliance, and robust security. We promptly notify of breaches and prioritize service delivery and support with confidential subcontractors. ISO/IEC 27001:2013 certified.

Ready to experience the future of customer service?

Join the revolution with Languagenius and elevate your business operations