HUMAN EMPATHY.
SYNTHETIC INTELLIGENCE.

How AI is Transforming Customer Experience.

Join us

Assist Digital comes to Consero.

Customer Experience & Contact Centre Forum

Sopwell House, St. Albans, UK in June 24-25, 2026

Join us at Consero to explore how Synthetic Personas are reshaping CX from simply reacting to predicting.

Customer expectations are rising while AI capabilities are accelerating year over year. Yet many organisations still struggle with fragmented customer journeys and reactive service models.

Explore at Consero Customer Experience & Contact Centre Forum:

  • How to move from reactive service to predictive engagement.
  • How to simulate customer behaviours with AI-powered Synthetic Personars.
  • How to transform your Contact Centre from a mere touchpoint into an Experience Hub for your customers.

Join our panel discussion

Human Empathy + Synthetic Intelligence

At the Panel Discussion, Silvia Tarricone, our Chief Executive Officer at Assist Digital UK, will explore how human empathy can go hand in hand with synthetic intelligence, enabling organisations to reach a new level at personalisation. Discussion themes also include: how AI is moving beyond automation, Synthetic Personas and behavioural simulation, trust, governance and responsible AI, practical enterprise applications and lessons learned, and many more.

More than your next software partner.

Meet Assist Digital.

Most organisations need to choose between consulting firms, technology providers, or operational partners. Assist Digital brings all three together.

We help organisations design better customer experiences, transform customer operations, modernise contact centres, unlock value from data, and deploy AI in ways that create measurable business outcomes. With over 5,000 professionals across Europe, multilingual and multiregional delivery capabilities, and decades of customer operations expertise, we combine strategic thinking with operational execution.

Unlike traditional systems integrators, we don't stop at strategy. Unlike niche agencies, we can scale. Unlike most AI/Tech vendors, we understand the realities of customer-facing operations.

Continue the conversation

Meet with our team at Consero to discuss Synthetic Personas, Customer Operations, Contact Centre Transformation, Voice of Customer, CRM, Data & AI, and Customer Experience Transformation.

Silvia Tarricone
Chief Executive Officer Assist Digital UK
silvia.tarricone@assistdigital.com

 

Find out more about what you can expect from the Consero Customer Experience & Contact Centre Forum